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Terms, waiver and privacy

Draft – the club should review this text (and have it checked for UAE law) before going live.

1. Membership

Players register in the app. The club approves each account and decides the player's category (Amateur or Elite). The club may decline or remove accounts.

2. Bookings and payments

Open runs and other paid sessions are confirmed only after payment through Ziina or with app credit. An unpaid reserved spot is released after the hold time shown in the app. Prices are in AED.

3. Cancellations and credit

Players may cancel up to 2 hours before the start. The payment becomes app credit only if a player from the waitlist takes the cancelled spot; otherwise it is kept. If the club cancels a session, everyone who paid gets full credit. Credit has no expiry date, cannot be exchanged for cash and is used automatically for the next booking.

4. Waiver

Basketball is a contact sport. By registering you confirm that you are fit to play, that you take part at your own risk, and that you follow the coaches' and venue rules.

5. Photos and videos

The club may photograph and film sessions. Media is shared publicly only for players who have given photo consent in the app; the setting can be changed at any time in the profile.

6. Privacy

We store the details you give (name, contact details, playing information), your bookings, payments, credit and messages to run the club. Card payments are handled by Ziina; the app never sees card numbers. Ask an admin to delete your account and data.

7. Contact

Controllers Basketball UAE · controllersdxb.com